Healthcare Associate

Verified

$6/hr

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Outline

Looking for Full-Time work (10 hours/day) at $6/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Experienced professional in customer service, operations, and administrative support with strong problem-solving and communication skills.

Skills & Experience

Experience highlights

DCSM- ELIGIBILITY REPRESENTATIVE

OPTUM GLOBAL SOLUTIONS · May/2017 – /

Managed end-to-end processing of customer account enrollments, updates, and terminations
Reviewed and validated records to ensure accuracy, completeness, and compliance
Investigated and resolved account discrepancies affecting services and transactions
Handled complex cases requiring detailed analysis and resolution
Maintained organized, audit-ready documentation
Collaborated with internal teams to improve workflow efficiency

CUSTOMER SUPPORT ASSOCIATE - Email

TaskUs · September/2015 – Present

Assisted customers with account inquiries and issue resolution
Maintained accurate records of interactions
Delivered support in a high-volume environment
Ensured customer satisfaction through communication and problem-solving

Executive Operations Associate

TELEPERFORMANCE · August/2014 – Present

Assisted with banking-related customer inquiries and account support.
Maintained accuracy and confidentiality of financial information.
Delivered service aligned with compliance and operational standards

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