Skills
CRM
1-2 Years
Communication
2-5 Years
MS Office
2-5 Years
Call Handling
2-5 Years
Appointment scheduling
2-5 Years
~Data Entry
2-5 Years
- Customer Service
2-5 Years
Office & Administration > Data Entry > Microsoft > Document > Customer Service > Georgias > Shopify > Slack
1-2 Years
Chat Support > Social Media Management
2-5 Years
Basic Graphic Design>Canva
Less than 6 Months
Google Workspace
1-2 Years
Customer Support > Active Listening >ESL Tutoring> Chat Support>Email Support>Empathy>Technical Skills>Problem Solving
2-5 Years
- Zoom
1-2 Years
Customer Support > Customer Service > Bookkeeping using QuickBooks > Canva Editing > Email Management
2-5 Years
*Administrative Support -
2-5 Years
Experience highlights
General Virtual Assistant - Customer Support
Indianapolis Maids, Denver Maids, Nashville Maids
·
July/2023
–
Present
Provided administrative and customer support across three businesses. Handled inbound calls, managed emails, scheduled cleaners and appointments, and resolved customer complaints.
General Virtual Assistant
Tidy Hands Cleaning, Broom Raiders
·
February/2023
–
Present
Back-up/part-time virtual assistant providing administrative and customer support. Answered calls, managed emails, scheduled appointments, assisted with hiring, handled complaints.
