Virtual Assistant

Verified

$3/hr

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Outline

Looking for Full-Time work (8 hours/day) at $3/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

I’m a detail-oriented professional with experience in customer support, technical support, site supervision, logistics coordination, and operations. Throughout my career, I’ve worked in fast-paced environments where organization, communication, and accuracy were essential to keeping daily operations running smoothly.

Skills & Experience

Skills

Customer service 1-2 Years

Technical support 1-2 Years

Documentation 2-5 Years

Supervisory & Leadership 6 Months to 1 Year

Experience highlights

Email and Chat Support

Staff Outsourcing Solutions · August/2024 – Present

• Managed an e-commerce platform, assisting customers via email and chat.
• Provided prompt and professional customer support, addressing inquiries and resolving issues.
• Processed orders, returns, and refunds efficiently to maintain customer satisfaction.

Tech Support Representative

Concentrix · June/2023 – Present

• Provided technical assistance and troubleshooting support for customers.
• Resolved technical issues efficiently while ensuring customer satisfaction.
• Maintained accurate records of interactions and solutions provided.

Port Checker

San Fernando Integrated Services and Equipment Corporation (SAFISCOR) · August/2020 – Present

• Monitored and inspected port operations to ensure compliance with standards.
• Coordinated logistics and supervised cargo handling processes.
• Maintained accurate documentation and reported any irregularities.

Site Supervisor

MCRI Global Corporation · June/2019 – Present

Oversaw daily site operations to ensure smooth workflow and compliance.
• Managed a team to maintain efficiency and safety standards.
• Communicated with stakeholders to coordinate production and logistics.
• Handled timekeeping and billing to ensure accurate payroll and financial management.
• Recruited new talents for workforce expansion across different departments.

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