Operations Manager

Verified

$12/hr

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Outline

Looking for Full-Time work (8 hours/day) at $12/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Operations and administrative professional based in the Philippines with over 10 years of experience in nonprofit program management, training design, and project coordination. Currently working as an Operations Manager, handling day-to-day operations, client and partner communication, email correspondence, newsletter production, and social media content.

Experienced in building Standard Operating Procedures (SOPs) and training programs (including Trainual), managing e-learning projects from planning through delivery, and coordinating program data for education-focused organizations. Background also includes curriculum writing, academic coordination, and client-facing project coordination.

Tools: Microsoft Office, Google Workspace, Mailchimp, Canva, Trainual, Slack/Zoom/Teams, ChatGPT, and Claude for research, content drafting, and correspondence.

Open to remote operations, project coordination, learning & development, and administrative support roles.

Skills & Experience

Skills

Office and Administration > Quality Assurance 2-5 Years

ChatGPT 2-5 Years

● Project Management 2-5 Years

SOCIAL MEDIA & CONTENT MANAGEMENT 2-5 Years

Claude 1-2 Years

CURRICULUM DEVELOPMENT 1-2 Years

Newsletter & Email Campaign Assistance>Klaviyo, GHL, Vendasta 6 Months to 1 Year

Basic Graphic Design>Canva 1-2 Years

SEO Strategy Less than 6 Months

Human Resources > HR Management > Administrative Works > Operations Management 1-2 Years

Customer Support > Customer Service > Bookkeeping using QuickBooks > Canva Editing > Email Management 2-5 Years

Experience highlights

Operations Manager

Talos Foundation Limited · January/2025 – /

Oversee day-to-day operations and strategic alignment. Leverage AI tools for content creation and workflow automation. Build automation processes to reduce manual tasks. Manage client communications, email campaigns, social media content, and grant proposals.

Learning Specialist

RUDA Construction · May/2025 – Present

Designed and developed SOPs for construction employees. Built end-to-end training programs using Trainual covering onboarding and compliance. Organized training content and collaborated with leadership to identify training gaps.

Academic & Social Media Coordinator

Simpson Tutoring · August/2024 – Present

Manage client and tutor communications. Oversee tutor hiring and student-tutor matching. Coordinate schedules. Create social media content across platforms and develop newsletter content using Mailchimp.

Curriculum Writer

The STEM Nanny Company · February/2024 – Present

Designed early childhood curricula incorporating holistic development. Conducted research on child development theories. Authored blog posts and performed SEO strategy research. Developed social media content and optimized visuals using Canva.

Project Manager

Impelsys Pyt. Ltd. · March/2023 – Present

Managed e-learning projects end-to-end from business perspective through client delivery. Conducted quality checks on storyboard, graphics, voiceover, content, and UI. Ensured projects ran on schedule with clear stakeholder communication.

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