Billing, Accounts Receivable & Customer Support Specialist

Verified

$7/hr

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Outline

Looking for Full-Time work (8 hours/day) at $7/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Billing, Accounts Receivable & Customer Support Specialist with 4+ years of experience across healthcare billing, insurance claims, accounts receivable, collections, customer support, and digital marketing. Experienced in managing end-to-end dental billing and insurance claims, including claim submission, insurance follow-ups, denial resolution, payment posting, account reviews, and aging management. Experienced in commercial collections, including reviewing aging reports, following up on outstanding balances, processing payments, and communicating with clients by phone and email. Also skilled in social media management, content creation, basic SEO, competitor research, landing pages, and marketing funnels. Detail-oriented, adaptable, and experienced in managing multiple responsibilities while maintaining accuracy and timely follow-through.

Skills & Experience

Skills

Accounts Receivable (AR) / Claims Status / Appeals 2-5 Years

Claims Processing 1-2 Years

Dental Billing/ Claims 1-2 Years

Customer Support & Client Communication 5-10 Years

Digital Marketing & Social Media Management 1-2 Years

Experience highlights

Dental Billing & Accounts Receivable Specialist

Swish Dental · April/2025 – Present

Managed end-to-end dental insurance claims including submission, follow-up, payment posting, and account review. Resolved denials and monitored A/R aging to prevent claims from aging beyond 90 days.

Customer Support & Collections Specialist

Rolls Mechanical · December/2024 – Present

Managed commercial collections, reviewed A/R aging reports, communicated with clients on outstanding balances, processed payments, and coordinated billing issue resolution.

Digital Marketing Specialist

Optimum Health & Performance · April/2024 – Present

Conducted competitor and market research, developed brand guidelines, performed SEO activities, created social media content calendars, designed marketing funnels and landing pages.

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