Trainer

Verified

$6/hr

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Outline

Looking for Freelance work (4 hours/day) at $6/hour

High School Diploma

English proficiency Conversational

Professional Summary

Technical Support and Training professional with 4+ years of BPO experience specializing in technical troubleshooting, customer support, and employee

Skills & Experience

Skills

Customer Support 2-5 Years

Microsoft Office 2-5 Years

Troubleshooting 2-5 Years

employee training 1-2 Years

Technical and Digital Skills 2-5 Years

Experience highlights

Trainer

Teleperformance · July/2021 – /

Responsibilities: Delivered technical training to new hires, facilitated virtual and classroom sessions, coached trainees, evaluated performance, created training materials, and tracked learning progress.

Achievements: Successfully trained multiple new hire batches, improved trainee performance through coaching, and consistently met training and certification goals.

Tools Used: Microsoft Office, Google Workspace, Microsoft Teams, CRM/ticketing systems(Oracle), Windows, Mac

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