Skills
Fraud Analyst & Authorizations | BPO
1-2 Years
Local Freelancer – Titling Services | Real Estate
2-5 Years
Customer Service Representative | BPO
2-5 Years
Experience highlights
Freelancer
Titling Services | Real Estate
·
January/2020
–
/
Assisted with property title transfers and registrations.
Prepared and processed documents for Registry of Deeds, BIR,
and local government offices.
Facilitated tax declaration updates and verified legal documents.
Coordinated with clients and agencies to ensure smooth
document processing and compliance.
Customer Service Representative
Hinduja Global Solutions (HGS)
·
July/2016
–
Present
Assisted customers with account inquiries, billing concerns, and service requests via phone and email.
Resolved issues efficiently while maintaining high customer
satisfaction and service standards.
Documented interactions and followed company policies and
procedures
Fraud Analyst & Authorizations
Asia United Bank (AUB)
·
July/2014
–
Present
Reviewed and analyzed transactions to detect potential fraudulent activity.
Authorized or declined transactions based on risk assessment and verification procedures.
Coordinated with customers and internal teams to resolve fraud related cases.
Purchasing Officer
Ionics EMS Inc.
·
April/2013
–
Present
Managed purchasing of materials and supplies required for
production operations.
Coordinated with suppliers to ensure timely delivery and cost effective procurement.
Maintained purchase records and monitored inventory
requirements.
Purchasing Officer
CDO Foodsphere Inc.
·
February/2012
–
Present
Managed procurement of raw materials and supplies to support production operations.
Coordinated with suppliers to ensure timely delivery and cost efficient purchasing.
Maintained purchase orders, monitored inventory levels, and ensured compliance with company standards.