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Janno C.

Customer Service Representative

Verified
$5/hr

Outline

Looking for Full-Time work (8 hours/day) at $5/hour

High School Diploma

English proficiency Conversational

Professional Summary

I have experience across the Sales, Manufacturing, and BPO industries, with more
than two years of experience in voice and non-voice customer service accounts. I
have developed strong skills in customer service, communication, sales support,
problem-solving, quality assurance, and handling customer concerns. I am
adaptable, detail-oriented, and capable of working effectively in fast-paced
environments while maintaining professionalism and delivering excellent customer
service.

Skills & Experience

Skills

Cusomer service, problem solving, calendar and task management 1-2 Years

Experience highlights

Mentor
Afni · June/2025 – Present
The account is for telecommunications company.
• We assist customers who are interested in purchasing new mobile devices and
provide support to those experiencing issues with their existing devices.
• Also Processing payments, refunds, compensation and applying promotions.
Customer Service Representative
Teleperformance · August/2024 – Present
• Assisted customers who were interested in obtaining insurance by providing
information about available plans.
• Assessing their eligibility and qualifications to apply for coverage.
Customer Service Representative
Teletech · March/2024 – Present
• Assisted customers with existing hotel reservations and helped facilitate new
bookings based on their preferences and requirements.
• Handled various booking-related concerns, including cancellations,
modifications, refunds, and compensation, while ensuring a smooth and
satisfactory customer experience.
• Also Collecting payments so we can make sure that the booking will be active
and not be cancelled.
Customer Service Representative
Teleperformance · October/2023 – Present
• Assisted customers who were interested in obtaining insurance by providing
information about available plans.
• Assessing their eligibility and qualifications to apply for coverage.
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