Skills
Cusomer service, problem solving, calendar and task management
1-2 Years
Experience highlights
Mentor
Afni
·
June/2025
–
Present
The account is for telecommunications company.
• We assist customers who are interested in purchasing new mobile devices and
provide support to those experiencing issues with their existing devices.
• Also Processing payments, refunds, compensation and applying promotions.
Customer Service Representative
Teleperformance
·
August/2024
–
Present
• Assisted customers who were interested in obtaining insurance by providing
information about available plans.
• Assessing their eligibility and qualifications to apply for coverage.
Customer Service Representative
Teletech
·
March/2024
–
Present
• Assisted customers with existing hotel reservations and helped facilitate new
bookings based on their preferences and requirements.
• Handled various booking-related concerns, including cancellations,
modifications, refunds, and compensation, while ensuring a smooth and
satisfactory customer experience.
• Also Collecting payments so we can make sure that the booking will be active
and not be cancelled.
Customer Service Representative
Teleperformance
·
October/2023
–
Present
• Assisted customers who were interested in obtaining insurance by providing
information about available plans.
• Assessing their eligibility and qualifications to apply for coverage.