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NEIL ANGELO C.

CUSTOMER EXPERIENCE AGENT

Verified
$15/hr

Outline

Looking for Full-Time work (8 hours/day) at $15/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Empathetic and results-driven Customer Experience Specialist with expertise in billing resolution, payment collections, and account management. Skilled at de-escalating complex customer inquiries, negotiating flexible payment solutions, and maintaining high CSAT scores while ensuring strict compliance with financial regulations and data privacy standards.

Skills & Experience

Skills

Active Listening & Empathy 5-10 Years
Problem Solving & Decision-Making 5-10 Years
English 5-10 Years
- Customer Service 2-5 Years
Customer EXPERIENCE 2-5 Years

Experience highlights

CUSTOMER EXPERINCE AGENT
ALORICA · November/2020 – /
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