Looking for Full-Time work
(8 hours/day)
at $15/hour
Bachelor's Degree
English proficiency
Fluent
Professional Summary
Empathetic and results-driven Customer Experience Specialist with expertise in billing resolution, payment collections, and account management. Skilled at de-escalating complex customer inquiries, negotiating flexible payment solutions, and maintaining high CSAT scores while ensuring strict compliance with financial regulations and data privacy standards.
Skills & Experience
Skills
Active Listening & Empathy5-10 Years
Problem Solving & Decision-Making5-10 Years
English 5-10 Years
- Customer Service2-5 Years
Customer EXPERIENCE2-5 Years
Experience highlights
CUSTOMER EXPERINCE AGENT
ALORICA
·
November/2020
–
/
Contact Details Are Private
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