Skills
VoIP and softphone systems, Helpdesk tools, Scheduling tools, Remote desktop tools, Survey tools, Strong communication (written & verbal)
2-5 Years
Bookkeeping & Accounting (QuickBooks, Excel)
2-5 Years
CRM Software (Salesforce, QuickBooks)
2-5 Years
Task Management Tools (Monday.com)
2-5 Years
Experience highlights
Licensed English Online Tutor - (Flexible Schedule - Part time Only)
Outsourcing Global Solutions - TUTLO European ESL company
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January/2024
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/
I have flexible hours and can work whenever I choose. I create and teach engaging online English lessons, adjusting my approach to fit different student needs. I track progress, offer helpful feedback, and maintain a supportive, interactive virtual classroom. I also use multimedia to make learning more effective and fun.
Bookkeeper/Admin
K9 Mania Dog Training (On-site)
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February/2020
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Present
I handle invoicing, track expenses, manage payroll for both employees and contractors, and keep the books accurate. I also help with scheduling, organizing client files, and making client calls to confirm appointments.
General Virtual Assistant - Bookkeeper | Admin (Remote Set-Up)
Connect Us Marketing - ABW Compliance & CMS Campaign
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August/2019
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Present
I handle invoicing, expenses, and payroll for collectors and payments. I also manage both Accounts Payable and Receivable. On top of that, I provide admin support and run campaigns using Salesforce to keep things organized and on track.
Technical Support Representative
Sutherland Global Services - AT&T U-Verse Account
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October/2016
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Present
Provide U-Verse tech support for TV, internet, and phone issues. Diagnose, resolve problems, and escalate when necessary, ensuring excellent customer service per AT&T guidelines.
