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Mel G.

DATA ENTRY SPECIALIST | HEALTHCARE VIRTUAL ASSISTANT | TECHNICAL SUPPORT | Customer Service Rep

Verified
$5/hr

Outline

Looking for Full-Time work (8 hours/day) at $5/hour

Associate Degree

English proficiency Fluent

Professional Summary

Motivated and detail-oriented professional with experience in data entry, healthcare support, appointment scheduling, insurance verification,
customer service, technical support, and data annotation. Skilled in maintaining accurate records, organizing information, validating data, and
handling client and patient inquiries with professionalism. Experienced in Microsoft Excel and spreadsheet-based work, with strong attention
to detail, analytical thinking, and a commitment to delivering accurate, efficient, and high-quality administrative support.

Skills & Experience

Skills

Data entry specialist 2-5 Years
Customer Service Representative 5-10 Years
Office and Administration > Data Collection Less than 6 Months
Office and Administration > Quality Assurance 2-5 Years
1-2 Years
Appointment scheduling 2-5 Years
Accounting > Accounts Payable > Billing Support 5-10 Years
Data Validation 2-5 Years
Health Insurance Claims Specialist > Insurance Verification 1-2 Years
~Data Entry 2-5 Years
- Customer Service 10+ Years
Cost Estimate > Microsoft Excel 2-5 Years
Account Management; Customer Support > Sales Support > Lead Generation 1-2 Years
Customer Support > Chat Support >Technical Support 5-10 Years
Customer Support > Active Listening >ESL Tutoring> Chat Support>Email Support>Empathy>Technical Skills>Problem Solving 10+ Years

Experience highlights

Video Annotator / Data Collection & Annotation
Data Collection and Annotation · April/2026 – Present
Labeled and tagged video data according to task requirements and annotation guidelines. Supported data validation, cleaning, and metadata-related tasks.
Data Entry Specialist
IP House · March/2024 – Present
Performed data entry, validation, and updates following workflows and quality standards. Used Excel to organize records and monitored copyright/trademark rights on e-commerce platforms.
Medical Virtual Assistant / Enrollment Specialist
PerryHealth · December/2022 – Present
Handled patient intake and insurance verification. Coordinated appointment scheduling and responded to patient inquiries through calls and SMS.
Appointment Setter
Virtual Bridge / LeadClicker · August/2021 – Present
Called potential property sellers and realtors for lead generation. Engaged prospects professionally and supported appointment-setting goals.
Customer Service / Technical Support Representative / Sales
Concentrix · August/2016 – Present
Assisted customers with cable, internet, and phone services. Troubleshot technical issues, handled billing, and promoted services to reduce cancellations.
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