Customer Support

Verified

$8/hr

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Outline

Looking for Full-Time work (8 hours/day) at $8/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

I have around six years of combined experience in customer service, sales, scheduling, billing, and administrative support. At contactinfoh, I worked as a Billing Specialist, handling invoices, payment discrepancies, refunds, and customer billing concerns using Stripe and PayPal. I also have experience as a Scheduler and Hire Car Consultant in Australia, coordinating appointments, managing customer inquiries, maintaining accurate records, and ensuring smooth daily operations. I am proficient in using tools such as contactinfoh, Salesforce, HubSpot, and other business platforms. My strengths include problem-solving, attention to detail, organization, and providing excellent customer service.

Skills & Experience

Skills

Accounting > Claims Processing 2-5 Years

Stripe 2-5 Years

Account Management 2-5 Years

Coordination 1-2 Years

Invoice processing 2-5 Years

- Customer Service 5-10 Years

Email Communication 5-10 Years

Account Management; Customer Support > Sales Support > Lead Generation Less than 6 Months

Dispute Resolution 2-5 Years

Accounting > Accounts Payable > Accounts Receivable > Billing 2-5 Years

Experience highlights

Virtual Assistant / Scheduler

Maid My Day · January/2025 – /

Coordinated schedules matching client requests with cleaner availability. Confirmed appointments, communicated updates via email, maintained scheduling accuracy and resolved coordination issues.

Hire Car Claim Consultant

Avis Budget Group · January/2020 – Present

Assisted customers with rental-car claims, explained claims process and requirements. Provided customer service and sales support for claim-related concerns.

Lead Generation Specialist

Medigap Life · January/2019 – Present

Identified and researched prospective customers through outbound calls, email, and social media. Qualified leads and passed suitable prospects to sales team.

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