Customer Service Representative

Verified

$5/hr

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Outline

Looking for Full-Time work (8 hours/day) at $5/hour

High School Diploma

English proficiency Fluent

Professional Summary

Dedicated and customer-focused professional with experience in BPO and inbound call support.

Skills & Experience

Skills

customer service representative 2-5 Years

Experience highlights

Customer Service Representative

Alorica INC. · February/2017 – Present

Handled 50 – 70 customer interactions daily via phone and email.
• Maintained 95% CSAT while meeting KPI and QA target.
• Resolved billing, retain customer and service- related concerns with minimal escalation.

Sales Representative

Atlantic Coast Media Group · April/2015 – Present

• Consistently meeting monthly sales target and maintained positive customer reviews.
• Recognized by team leads for calm handling of irate customers.

Customer Service Representative

Global Business Contact Solution · February/2014 – Present

• Build strong rapport with customer, provide product education and pitch customer sales.
• Helping customers to used their anti-virus

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