Skills
Calendar Management
2-5 Years
Administrative Support
2-5 Years
Inbox Management
2-5 Years
Client Communication
2-5 Years
Data Entry & Reporting
2-5 Years
Process improvement
2-5 Years
CRM management
2-5 Years
Project Coordination
2-5 Years
Scheduling & Appointment Setting
2-5 Years
Research & Data Gathering
2-5 Years
Experience highlights
Executive Assistant & Notary Network Specialist
NotaryPro
·
February/2025
–
Present
• Provided simultaneous executive support to 3 senior leaders — managing calendars, inboxes, travel, and ad-hoc priorities
without oversight
• Maintained operational integrity of a 285+ notary network across Canada, overseeing recruitment, onboarding, and compliance
• Built reporting infrastructure to track network health, onboarding pipeline velocity, and operational KPIs
• Acted as first point of contact for customers and notaries, ensuring seamless coordination and issue resolution
Virtual Executive Assistant
Car Wash Management
·
November/2024
–
Present
• Orchestrated CEO's calendar, inbox, and daily operations, ensuring zero scheduling conflicts and executive focus on high-value
work
• Designed and delivered weekly performance, financial, and operational reports that directly informed business decisions
• Managed end-to-end work order processing, invoice generation, and technician scheduling across multiple service locations
• Served as primary client liaison, resolving escalations and maintaining high satisfaction ratings across the custo
Virtual Administrative Assistant
Wise Coatings of Austin
·
November/2023
–
Present
• Managed CEO’s full operational calendar, inbox triage, and daily priorities — freeing executive time for revenue-generating
activity
• Handled complete customer lifecycle: inquiry intake, scheduling, technician dispatch, job follow-up, and satisfaction check-ins
• Executed cold outreach campaigns and estimate follow-ups, directly contributing to sales pipeline conversion
• Produced invoices, operational reports, and financial tracking documents for business performance visibility