General VA / Receptionist

Verified

$4/hr

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Outline

Looking for Freelance work (8 hours/day) at $4/hour

Associate Degree

English proficiency Fluent

Professional Summary

A dedicated and detail-oriented virtual assistant with nearly two years of experience.

Skills & Experience

Skills

Customer Support > Chat Support> Customer Support Inbound and Outbound 1-2 Years

Calendar Management 1-2 Years

Email and Admin Support 1-2 Years

Marketing > Social Media Management 1-2 Years

Copywriting 1-2 Years

Basic Graphic Design 1-2 Years

Experience highlights

Appointment Setter / General VA

Prime Properties USA · July/2024 – Present

I specialized in appointment setting, which involved
identifying potential clients and reaching out to them
through calls and text. In this position, I further strengthened my organizational and multitasking abilities by managing multiple client interactions simultaneously, keeping detailed records of each interaction, and coordinating with the sales team to ensure that all appointments were efficiently
scheduled.

Virtual Medical Receptionist / Customer Service Representative

Synergist Corporate Solutions · January/2023 – Present

I worked for an Australian Clinic via agency. Booking patients and ensuring their appointments align with their availability and desired services. Consistently met and exceeded Key Performance Indicators (KPIs) by effectively managing inquiries via calls, chats and emails, providing accurate information, and
delivering exemplary customer service. Integral in meeting
organizational goals by successfully amending reports,
managing social media accounts, etc.

ESL Teacher

English Central · March/2020 – Present

I implemented effective ESL teaching methodologies to
create engaging activities and lessons that fostered active
English communication. I regularly taught 6-8 students each
day, primarily returnee adult students, with many family
bookings. I was recognized as a top-performing teacher,
successfully delivering audio and video classes to a diverse
group of students from various regions, including Asia,
Africa, Europe, and beyond.

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