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Shaima G.

Technical VA | Workflow Automation & HubSpot CRM

Verified
$10/hr

Outline

Looking for Part-Time work (8 hours/day) at $10/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Technical Virtual Assistant specializing in workflow automation, CRM operations, process documentation, and organized remote support. I build, test, and document workflows using n8n, Zapier, HubSpot, OpenAI, Google Workspace, Notion, Trello, webhooks, and APIs. Recent projects include an AI-assisted CRM lead-management system with data validation, duplicate detection, lead qualification, territory routing, automated follow-up tasks, Gmail alerts, error handling, and manual-review paths, plus a social-media content pipeline and client-request tracker. I bring 5+ years of remote-support experience and have served 500+ international clients across 10,000+ online sessions. My strengths include asynchronous written communication, scheduling, documentation, technical troubleshooting, attention to detail, and independent problem-solving across US, UK, and Australian time zones.

Skills & Experience

Skills

Google Workspace 2-5 Years
ESL Teaching 2-5 Years
Scheduling & Calendar Management 5-10 Years
Client Communication 5-10 Years
Administrative Support 2-5 Years
Trello 6 Months to 1 Year
Technical troubleshooting 2-5 Years
Notion Less than 6 Months
Hubspot 6 Months to 1 Year
Process Documentation 2-5 Years
n8n Workflow Automation Less than 6 Months
Zapier 6 Months to 1 Year

Experience highlights

Online ESL Educator
Novakid · January/2021 – /
Delivered 10,000+ live 1:1 sessions to 500+ international clients. Managed scheduling, technical troubleshooting, client communication and structured progress records for international parents.
IT Teacher & Computer Lab Assistant
Alhadeetha Mindanao College · January/2018 – Present
Delivered technical instruction on system operations and computer literacy to 100+ students. Managed lab infrastructure and resolved hardware/network issues, reducing academic disruption by 30%.
Virtual Assistant — Mechanical/Industrial Engineering
Engr. Michael Cullipher · January/2017 – Present
Managed calendar scheduling and email correspondence for remote engineering professional. Maintained deadlines, client communications and administrative workflows across 3-year engagement.
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