Medical Virtual Assistant

Verified

$10/hr

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Outline

Looking for Full-Time work (8 hours/day) at $10/hour

Postgraduate Degree

English proficiency Fluent

Professional Summary

I’m a HIPAA-trained Medical Virtual Assistant who provides backend support for chiropractic clinics, with a focus on insurance work that needs to be done correctly before patients are seen.

I handle:

• Insurance benefit verification
• Prior authorizations
• Referrals coordination
• Eligibility checks before appointments
• Claims and Billing Operations

My goal is simple: make sure insurance details are verified and documented properly so clinics can avoid delays, denials, and extra follow-ups.

I work closely with front desk and billing teams to keep backend work accurate and organized, allowing chiropractors to focus on patient care instead of paperwork.

Skills & Experience

Skills

Medical Va 2-5 Years

Customer Support > Insurance > Prior Authorization 1-2 Years

Communication 5-10 Years

Process improvement 2-5 Years

nursing 2-5 Years

Data entry >Marketing>Telemarketing >Outbound-Inbound calls> Documentation 5-10 Years

Medical virtual assistance 1-2 Years

Health Insurance Claims Specialist > Insurance Verification 1-2 Years

Customer Service & Support, Fraud Investigation & Risk Management, 2-5 Years

HIPAA Compliance 1-2 Years

Design > GoHighLevel 1-2 Years

Experience highlights

Medical Virtual Assistant

MedVA / FreelanceMedVA · December/2023 – /

Verify insurance benefits using ChiroTouch, Practice Fusion, ChiroUp. Manage pipelines and patient communication via GoHighLevel CRM. Process prior authorizations, re-engage inactive patients, coordinate referrals, maintain HIPAA compliance.

Fraud Analyst

JPMorgan Chase & Co. · January/2017 – Present

Investigated electronic financial transactions for fraud and compliance concerns. Documented findings and supported risk mitigation processes with high attention to detail.

Process Improvement Analyst

Hinduja Global Solutions · August/2012 – Present

Analyzed workflows and implemented process improvements to increase operational efficiency.

Staff Nurse

MCPC St. Therese of Lisieux Doctor's Hospital · January/2010 – Present

Provided patient care and maintained accurate medical documentation.

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