Skills
Customer Support > Email Support
6 Months to 1 Year
Appointment Setting
6 Months to 1 Year
Cold Calling (B2C/B2B)
6 Months to 1 Year
Business Development Representative
6 Months to 1 Year
CRM Tools (Hubspot, Salesforce, RingCentral, Calltools, Vici)
6 Months to 1 Year
Data Entry/Lead Mining
6 Months to 1 Year
Experience highlights
Business Development Representative (Cold Calling & Lead Mining)
Crertih Inc
·
June/2024
–
/
Performed lead mining and prospect research to identify high-potential B2B targets and decision-makers across industries.
Quality Assurance Analyst
Splace
·
July/2023
–
Present
Maintained comprehensive knowledge of relevant industry regulations and standards, ensuring compliance throughout the QA process.
Solar Appointment Setter
Splace
·
July/2022
–
Present
Handled outbound cold calling for solar companies, setting qualified appointments for closers while managing multiple tools and calendars to consistently meet daily quotas.
Creative Consultant
Awesome Os
·
August/2021
–
Present
Handled client communications and led meetings, providing clear direction and consistent updates on design progress. Used broader knowledge about digital landscape to inform creative partners and broader groups on cutting edge media opportunities.
Customer Service Representative/Sales Associate December 2020 - June 2021
SixEleven: Quality Business Process Outsourcing Solutions
·
December/2020
–
Present
Provided customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction in a high-volume retail environment. Demonstrated sales expertise by consistently meeting and exceeding monthly sales targets.
