Skills
Quality Analysis & Process Improvement
1-2 Years
Data entry , Email management, calendar & scheduling management, Internet Research, Microsoft Excel, Google sheets
1-2 Years
E-Commerce > Inventory Management > Quality Control
10+ Years
Marketing > Telemarketing
5-10 Years
Office and Administration > Quality Assurance
5-10 Years
CRM management
5-10 Years
Marketing > Content Creation > Research
2-5 Years
Customer engagement
10+ Years
~Data Entry
10+ Years
Reporting
5-10 Years
Database Management
10+ Years
Account Management; Customer Support > Sales Support > Lead Generation
5-10 Years
Cold Calling
10+ Years
✔️Marketing > Appointment Setting
10+ Years
*Administrative Support -
10+ Years
Experience highlights
Data Entry, Research, and Quality Control Specialist/Administrative Virtual Assistant
Applyre
·
September/2024
–
Present
Conducted online research to collect and verify data. Entered and managed information in databases and spreadsheets. Ensured high data quality and consistency for client reports.
Cold Caller / Appointment Setter
AZT Solutions
·
January/2024
–
Present
Made outbound calls to prospective clients to schedule appointments. Maintained detailed records of client interactions and follow-ups. Met daily and weekly targets.
Telemarketing Associate / Appointment Setter
Leadmachine LLC
·
September/2022
–
Present
Conducted lead generation and customer outreach campaigns. Promoted services and engaged clients to qualify potential leads. Maintained CRM data to track call outcomes.
Telemarketing Associate / Appointment Setter
DemandScience
·
October/2017
–
Present
Handled large volumes of calls for business development and client engagement. Assisted in achieving sales and appointment-setting goals. Maintained high accuracy in customer information.
Cold Caller / Appointment Setter
Visayx Corporation
·
June/2016
–
Present
Managed outbound customer calls and transfer processes. Provided accurate information and support to clients during calls. Ensured compliance with company policies.
