Skills
Customer Support ( EMAIL / VOICE)
6 Months to 1 Year
Leadershift & Team Management
5-10 Years
ESL Teacher for Chinese Students
Less than 6 Months
Warehouse Controller
6 Months to 1 Year
Digital & Productivity Tools
1-2 Years
Experience highlights
ESL Tutor
ACADSOC Online Teaching
·
February/2021
–
Present
Conduct online lessons based on the student's level and needs.
Virtual Assistant
GV Financial Services
·
March/2021
–
Present
Update customer accounts information and maintain accurate records.
Respond to customer inquiries about home and flood insurance policies, coverage, billing and claims via emails or voice mails.
Human Resources
Q Playgrounds Inc.
·
January/2016
–
Present
Maintained comprehensive HR records, including contracts, performance evaluation, and timekeeping data, ensuring compliance are well applied.
Oversaw payroll processes, ensuring accurate and timely payment.
Compliance and Labor Laws – Helping ensure the company follows labor laws, workplace regulations, and company policies.
Warehouse Controller
JIK Marketing
·
February/2013
–
Present
Assisted in preparation and loading of goods for dispatch, ensuring orders were complete.
Identified and remove damaged products, quickly replacing items with quality stock to minimize delays.