eCommerce Email Coordinator

Verified

$30/hr

Message Bookmark

Outline

Looking for Full-Time work (6 hours/day) at $30/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Planned, created, and executed email marketing campaigns including promotional, seasonal, product launch, and automated lifecycle emails.

Skills & Experience

Skills

Dispute Analyst 2-5 Years

Risk and Fraud Analyst 2-5 Years

KYC (Know Your Customer) Back Office 1-2 Years

Dispute & Chargeback Resolution 2-5 Years

Canva (Basic Editing) 1-2 Years

Marketing > Email Marketing 2-5 Years

Marketing > Email Marketing > Mailchimp 2-5 Years

Email Campaigns 2-5 Years

Experience highlights

Risk Analyst/Disputes Analyst/Ecommerce Coordinator

Ubiquity · January/2019 – /

- Conducted comprehensive KYC reviews for individual and corporate clients, ensuring compliance with regulatory requirements and internal risk management policies.
- Investigated and resolved payment disputes, chargebacks, and customer claims with a high level of accuracy and efficiency.
- Analyzed transaction records, account activity, supporting documentation, and customer information to determine dispute validity and appropriate outcomes.
- Managed and executed high-performing email marketing

Payroll

Business Process Outsourcing · May/2018 – Present

Customer care representative

Alta Resources · October/2018 – Present

Customer Service Representative

Transcom Worldwide · June/2017 – Present

Instructor/Teacher

STI · May/2016 – Present

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