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Jesille M.

Administrative & Operations Support

Verified
$3/hr

Outline

Looking for Full-Time work (8 hours/day) at $3/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

With over 2 years of experience in payment posting, administrative support, and back-office operations, I help fast-paced, accuracy-critical businesses stay organized and on schedule. I've processed high-volume payment and transaction entries using NextGen PM, maintaining precise, up-to-date records with zero room for error.

My experience goes beyond data entry:
Quality Auditing
Procurement Coordination
Inventory & Shipment Monitoring
Cross-Functional Communication

Tools: Microsoft 365 (Excel, Word, Outlook), Google Workspace (Gmail, Drive, Docs, Sheets, Calendar, Forms), plus self-taught proficiency in

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, Trello, and ClickUp.
Communication tools: Slack, Microsoft teams, Zoom, Google Meet, WhatsApp

Independent, deadline-driven, and comfortable managing multiple priorities without close supervision — ready to bring that same reliability to your business.

Skills & Experience

Skills

Attention to detail 2-5 Years
Microsoft 365,Microsoft Excel,Microsoft Office,Microsoft Power Point,Google Sheet,Communication Skills,Highly organized and efficient ,Adaptability 2-5 Years
Google Workspace 2-5 Years
BACK OFFICE OPERATIONS 2-5 Years
- Customer Service, Active Listening, Critical Thinking, Time Management, Data Entry, Effective Communication, Computer Proficiency 1-2 Years
Team Leadership 1-2 Years
Employee Engagement 1-2 Years
Trello, monday.com. Google Workspace, Google Analytics, Microsoft, and AI Tools 2-5 Years

Experience highlights

Production Team Lead
Office Partners 360 · September/2024 – Present
Led production team for healthcare payment posting, ensuring accuracy, productivity, and SLA compliance. Conducted quality audits and managed team communications via email and Teams.
Payment Posting
Office Partners 360 · June/2024 – Present
Processed healthcare payment transactions using NextGen PM, maintained accurate records, investigated discrepancies, and coordinated with clients on account issues.
Procurement Support
Office Partners 360 · February/2024 – Present
Processed procurement requests for warehouse supplies, coordinated with vendors on orders and shipments, monitored inventory levels, and maintained procurement documentation.
Customer Service Representative
Office Partners 360 · August/2023 – Present
Assisted customers with order inquiries and delivery concerns via phone, email, and chat. Maintained clear interaction records and provided timely resolutions.
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