Skills
Business development
5-10 Years
Product presentation
2-5 Years
- Customer Service
5-10 Years
Sales & Appointment Setting
1-2 Years
Cold Calling
6 Months to 1 Year
Negotiation
5-10 Years
Team Collaboration
5-10 Years
Client Relationship Management
5-10 Years
Account Management; Customer Support > Sales Support > Lead Generation
5-10 Years
Customer Service > Payment Processing
2-5 Years
Business Operations
2-5 Years
Active Listening and Needs Assessment skills
2-5 Years
Customer coordination & follow-ups, Cold calling and cold emailing, Appointment setting, Consultative selling, Objection handling
5-10 Years
Revenue Growth & Expansion
2-5 Years
Customer Service>Sales
5-10 Years
Experience highlights
Sales Appointment Setter
Synapse, Inc.
·
March/2026
–
Present
Managed cold-calling and business development for respirator fit-testing equipment. Established relationships with government accounts and provided consultative guidance on compliance solutions.
Sales Consultant
SMARTHouses, Inc.
·
September/2023
–
Present
Promoted and sold modular homes with customized solutions. Managed full sales cycle from lead generation through closing. Exceeded sales targets through consultative selling.
President / Business Owner
Hamugaway Pet Boarding & Day Care, Inc.
·
June/2020
–
Present
Led overall business operations, sales strategy, and customer experience. Managed A-list clients, drove revenue growth through pet insurance products and upselling strategies.
Senior Specialist II – Merchant Services
JPMorgan Chase & Co.
·
October/2017
–
Present
Delivered payment processing and financial solutions to business clients. Optimized transaction processes and supported client onboarding, issue resolution, and retention.
