Customer Support

Verified

$4/hr

Message Bookmark

Outline

Looking for Freelance work (8 hours/day) at $4/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

I have strong experience in administrative support, sales, customer service, and operations management.

Skills & Experience

Skills

Client Relations 5-10 Years

Operations & Administrative Management 5-10 Years

Administrative Support 2-5 Years

Data Encoding, data entry 6 Months to 1 Year

Email Managemant 2-5 Years

Customer Service Representative 6 Months to 1 Year

Multitasking & Efficiency 5-10 Years

ChaChat support 1-2 Years

Canva - Image Editing 1-2 Years

Email & Calendar Management (Google Workspace, Outlook) 6 Months to 1 Year

Customer / Chat Support Less than 6 Months

Custmer Service || Time Management || Leadership || Active Listening Skills 2-5 Years

Experience highlights

Operations Manager

InSans Cafe · February/2024 – Present

Managed daily business operations, customer service, inventory, and staff supervision.
Oversaw sales performance, supplier coordination, and operational planning.
Developed marketing initiatives to increase customer engagement and repeat business.
Maintained quality standards and efficient store operations.
Hires & trains New Employees

Sales & Operations Head

EvenBetter Cafe · March/2023 – Present

Managed the over all Sales & Operations of the Cafe
In -charge of the Marketing strategies of the cafe to improve sales & visibility.
Maintained quality standards and efficient store operations.
Hiring and training of staff aligned to their designated area

Sales & Operations Manager

Striptop Outlet Store · June/2015 – Present

Managed end-to-end operations of large-scale retail sale events.
Coordinated marketing activities including digital promotions, banners, media tie-ups, and event advertising.
Recruited, trained, and supervised event personnel and operations teams.
Built relationships with brand partners and negotiated participation in events.
Monitored sales performance, inventory movement, and operational efficiency.

Data Entry Clerk

Go2 Emirates · November/2014 – Present

Oversaw overall store operations, staff performance, and sales achievement.
Managed inventory levels, merchandising, and customer service standards.
Coordinated with head office and mall management regarding operational concerns.
Conducted competitor market analysis and team performance reviews.

Store Manager

Landmark International · December/2013 – Present

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