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Rowel C.

Customer Representative

Verified
$5/hr

Outline

Looking for Part-Time work (4 hours/day) at $5/hour

Bachelor's Degree

English proficiency Conversational

Professional Summary

opportunity to start my career as a Virtual Assistant.

While I’m an entry-level VA, I have experience in customer service and administrative support, where I developed strong communication, organization, and problem-solving skills. I’m comfortable handling emails, data entry, scheduling, customer inquiries, and other administrative tasks, and I’m always eager to learn new tools and processes.

I’m dependable, hardworking, detail-oriented, and committed to providing quality support to help businesses grow.

If you're a business owner looking for a motivated Virtual Assistant, or if you know someone who might be hiring, I would greatly appreciate any leads or referrals. 🙏

Thank you so much for your time and suppiort! 😊

Skills & Experience

Skills

Less than 6 Months
Account Executive > Microsoft 365 2-5 Years
Forecasting 2-5 Years
ChatGPT Less than 6 Months
E-Commerce > Amazon > Inventory Management 2-5 Years
Vendor Management 2-5 Years
- Customer Service 2-5 Years
CRM Systems 2-5 Years
CRM > Salesforce 2-5 Years
Basic Graphic Design>Canva 1-2 Years
Google Workspace 2-5 Years
Adobe Photoshop 1-2 Years

Experience highlights

Candidate Experience Representative
Cisive Philippines · February/2026 – /
Validated candidate credentials through comprehensive background investigations including employment, education, and reference verifications. Processed 50+ cases weekly with 98% accuracy while maintaining 100% compliance with data privacy requirements.
Customer Service Representative / Advisor I
Concentrix · August/2024 – Present
Processed high-volume customer communications while maintaining quality service standards. Achieved targets for First Call Resolution, Average Handle Time, and Quality Assurance. Managed customer information using CRM systems ensuring data integrity.
Forecasting & Scheduling Manager
Yello Cab Pizza Co. · July/2019 – Present
Optimized merchandising and promotional strategies to increase sales volume. Monitored inventory and marketing KPIs. Oversaw purchasing, stock replenishment, and supplier relationships for cost-effective inventory management.
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