Skills
Data Encoding, data entry
2-5 Years
Micorsoft Tools
2-5 Years
Email & Calendar Management – organize inbox, schedule meetings, set reminders, and reply to basic emails
2-5 Years
Email / Chat / Social Media Support
2-5 Years
Data & Admin: Microsoft Excel, Data Visualization, Pivot Tables, Microsoft Word, Document Formatting, Virtual Assistance.
2-5 Years
1-2 Years
Communication
2-5 Years
Multitasking
2-5 Years
Database maintenance
1-2 Years
- Customer Service
2-5 Years
Customer Support > Active Listening >ESL Tutoring> Chat Support>Email Support>Empathy>Technical Skills>Problem Solving
2-5 Years
Appointment setter Office and Administration > Data Entry > Encoding > Troubleshooting > Email Marketing> Data Cleaning > Data Management
1-2 Years
Experience highlights
Policy Service Officer I
GSSC QBE
·
January/2022
–
/
Process and review policy information for clients with accuracy and timeliness. Communicate with internal departments via email and systems. Maintain high confidentiality standards while handling sensitive data.
Customer Service Representative
Eperformax Contact Centers and BPO
·
January/2021
–
Present
Handled inbound customer inquiries and provided effective solutions promptly. Documented interactions and maintained database accuracy. Demonstrated empathy and problem-solving in fast-paced setting.
