Skills
Cold Calling (Inbound & Outbound), Lead Generation & Qualification, Appointment Setting, Sales, CRM Management, Objection Handling.
5-10 Years
Experience highlights
Chat Support
US-based Subscription Platform
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January/2025
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Present
Provided real-time chat support to subscribers by resolving account inquiries, service-related concerns, and customer requests. Delivered timely and professional assistance while maintaining high customer satisfaction and communication standards.
Cold Caller
Adapt Home Buyers
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April/2025
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Present
Conducted outbound calls to homeowners with off-market and foreclosure properties, assessed seller motivation, timeline, and property condition to identify qualified leads, maintained accurate CRM records, and collaborated with acquisition teams to improve lead quality and conversion opportunities.
Inside Sales Agent
Tran Real Estate Group
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September/2025
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Present
Conducted high-volume cold calls to homeowners, qualified leads using the CMTP framework, built strong rapport with motivated sellers, overcame objections, scheduled appointments for hot leads, and connected qualified prospects with real estate agents while consistently contributing to pipeline growth.
B2B Customer Representative
Obby Marketing
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November/2024
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Present
Conducted outbound prospecting calls using company-approved scripts to generate and qualify leads, scheduled appointments for qualified prospects, responded to inbound text inquiries, maintained accurate lead records, and collaborated with sales representatives to improve outreach efforts and conversion rates.
Inside Sales Agent
The Lions Elite Group
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September/2023
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Present
Generated and qualified leads through outbound and inbound prospecting, evaluated prospects based on company criteria, and coordinated seamless handoffs to acquisition specialists. Scheduled appointments for qualified leads, distributed opportunities to the appropriate sales team members, and maintained daily activity and performance reports to support pipeline growth and sales productivity.
