Skills
Calendar /Scheduling
2-5 Years
Data & Operations
5-10 Years
Customer Serve & Client Support
5-10 Years
Admin & Office Support
5-10 Years
Inbox & Email Management
2-5 Years
lead generation specialist
2-5 Years
Document Management
5-10 Years
Appointment scheduler
2-5 Years
CRM Systems
2-5 Years
CRM - HubSpot
5-10 Years
Report Preparation
5-10 Years
Google Workspace ( Docs, Sheets, Drive, Gmail, Calendar )
5-10 Years
Operations Coordination
2-5 Years
Supplier and vendor coordination
2-5 Years
Office & Administration
2-5 Years
Experience highlights
Sales & Customer Service Specialist
Teleperformance
·
August/2020
–
Present
Managed high-volume inbound customer inquiries and booking itineraries while meeting SLA requirements. Coordinated with global customers and suppliers. Maintained accurate records across multiple software portals handling concurrent requests.
Business Development & Operations Support
Happy 2 Help
·
January/2015
–
Present
Coordinated administrative and operational workflows across 2 remote client accounts. Managed shared inbox, client inquiries, supplier follow-ups, quotations, and proposals. Maintained CRM records and built Excel reports for sales and operational metrics.