Skills
Podcast Production
2-5 Years
Administrative operations & workflow optimization
2-5 Years
Executive Administrative Assistance
5-10 Years
CRM Tools (GoHighLevel, Monday.com, Zapier)
2-5 Years
Email Marketing & Newsletter Management (Mailchimp, ConvertKit)
2-5 Years
Data Analysis
2-5 Years
Canva Graphic Designing
2-5 Years
Experience highlights
Executive Operation Coordinator
Courageous Public Helth
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January/2026
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Present
Coordinated podcast production, guest scheduling, and release workflows to boost engagement. Managed website updates and book publishing logistics, while executing multi‑channel marketing and social media campaigns that expanded reach and fostered community interaction. Supported speaking engagements and album launches, strengthening organizational presence and thought leadership.
Executive Assistant
Human Capital
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January/2023
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Present
Streamlined executive operations by reducing scheduling conflicts 30% and strengthening collaboration through high‑impact meetings. Boosted client visibility with social media strategies that increased engagement 45% and drove conversions, while developing marketing collateral that sustained retention. Adapted workflows across industries to scale operations seamlessly, elevating brand reputation and efficiency.
Business Development Manager
Maximum Excellence BPO
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November/2020
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Present
Expanded client portfolios by 20% through market research and strategic planning, while securing 95% retention with strong contract negotiations and relationship management. Resolved client issues within 24 hours to boost satisfaction and mentored junior staff, reducing onboarding time by 40%. Strengthened revenue streams and loyalty through proactive, data‑driven strategies.
Real Estate Virtual Assistant
Your Real Estate Solutions
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January/2017
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Present
Generated qualified leads through outbound calls and bulk messaging, expanding client pipelines by 25%. Maintained organized property databases to improve accuracy and efficiency, while supporting communications and administrative tasks that ensured seamless transactions. Increased lead generation and streamlined client engagement for real estate professionals.
