Customer Service Representative

Verified

$5/hr

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Outline

Looking for Full-Time work (10 hours/day) at $5/hour

Associate Degree

English proficiency Conversational

Professional Summary

I am a dedicated and customer-focused Customer Service Representative with BPO experience handling customer inquiries, resolving concerns, providing accurate information, and delivering professional support. I have strong communication, active listening, problem-solving, and multitasking skills, with experience handling calls and scheduling technicians based on customer needs. I am comfortable working with different systems and tools, maintaining accurate records, and handling customers with patience and empathy. I am reliable, adaptable, detail-oriented, and committed to providing excellent service while representing the company professionally.

Skills & Experience

Skills

Appointment Management 1-2 Years

Detail oriented and highly organized, with a strong commitment to accuracy and efficiency. 1-2 Years

Proactive & Resourceful 1-2 Years

Customer Service Representative 1-2 Years

Experience highlights

Medical technology Intern

Nueva Ecija Doctors Hospital Inc,. · August/2023 – Present

Ensured accuracy of patient records and laboratory
documentation to support clinical decisions.
• Exercised strict attention to detail while adhering to laboratory
protocols.
• Collaborated with healthcare professionals to enhance quality of
patient care.
• Coordinated multiple tasks in a fast-paced healthcare
environment to maintain operational workflow.

Customer service representative

TELEPERFORMANCE · January/2022 – Present

Addressed customer inquiries via phone, email, and chat,
ensuring high levels of satisfaction.
• Resolved customer concerns with a focus on accuracy and
customer satisfaction.
• Maintained and updated customer records in computer systems
to ensure data integrity.
• Collaborated with team members to achieve daily performance
targets.
• Processed sales transactions efficiently, handling cash, credit, and
debit payments accurately.
• Assisted customers in selecting products, offering detailed advi

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