Virtual Assistant

Verified

$5/hr

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Outline

Looking for Full-Time work (8 hours/day) at $5/hour

Associate Degree

English proficiency Fluent

Professional Summary

Over two years of proven experience managing customer interactions across E-commerce and Financial accounts through multiple platforms. Highly detail-oriented, proactive in problem-solving, and a collaborative team player. Committed to continuous learning and skill enhancement to meet evolving business needs.

Skills & Experience

Skills

Customer Support 1-2 Years

Project Management Less than 6 Months

Data Entry Less than 6 Months

Calendar Management Less than 6 Months

Experience highlights

Customer Service Representative

Foundever · September/2024 – /

Managing e-commerce account inquiries and complaints from creators, sellers, and buyers via email, ticketing, and live chat

Customer Service Representative

TeleServ · June/2023 – Present

Handled inbound and outbound client calls, addressing inquiries and complaints professionally and accurately, and delivering timely resolutions to ensure customer satisfaction.

Chat Sales Manager

KVA Studios · January/2022 – Present

Built rapport and trust with clients,
resulting in increased sales and stronger
client relationships.
Supervised team members to ensure
proper client communication in line
with SOPs. Ensured timely, friendly,
and professional responses to all
customer inquiries.

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