Skills
Office and Administration > Data Entry
Less than 6 Months
Office and Administration > Documentation
1-2 Years
Office and Administration > Email Management
2-5 Years
Shopify
Less than 6 Months
I am proficient to encoding and MS office.
5-10 Years
Google Workspace
Less than 6 Months
Zendesk
Less than 6 Months
Freshdesk
Less than 6 Months
Experience highlights
Administrative Assistant
Metro Bataan Development Authority
·
March/2024
–
Present
I collected and entered data from various sources into spreadsheets and databases, ensuring accuracy and consistency. I managed employee records, maintaining up-to-date and accurate information. Additionally, I coordinated schedules for multiple teams to facilitate smooth operations. I was responsible for managing and maintaining company email accounts, including setting up new accounts and ensuring proper functionality.
E – Commerce Virtual Specialist
Curated
·
October/2022
–
Present
I have experience as an Order Fulfillment Specialist in e-commerce, where my responsibilities included tracking and verifying orders, handling customer inquiries via email, and providing customer support. This role has enhanced my organizational skills, attention to detail, and ability to communicate effectively with customers.
Customer Support Representative/ Technical Support Representative
The Results
·
January/2013
–
Present
I have a total of two years of experience within the same telecommunications company, with one year dedicated to customer support and another year in technical support. This experience has allowed me to develop strong communication skills, problem-solving abilities, and a comprehensive understanding of customer needs and technical solutions.
