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Erickson D.

Customer Service Representative

Verified
$5/hr

Outline

Looking for Full-Time work (10 hours/day) at $5/hour

High School Diploma

English proficiency Conversational

Professional Summary

My professional journey has been defined by endurance, adaptability, and high volume execution, I handle rigorous operation and high volume environment with three different BPO companies such an IQor, 24/7 IntouchCX, Altius Inspiro.

Skills & Experience

Skills

MS -Teams & Excell 5-10 Years
Adobe Creative Suite (Photoshop) 1-2 Years
Calendar Management 2-5 Years
Google Docs 2-5 Years
Microsoft Office Suite 5-10 Years
E-commerce Order Fulfillment > Order Entry > Order Processing 2-5 Years
- Customer Service 5-10 Years
Cost Estimate > Microsoft Excel 2-5 Years
Office & Administration > Data Entry > Microsoft > Document > Customer Service > Georgias > Shopify > Slack 1-2 Years
Microsoft Teams 2-5 Years
Basic Graphic Design>Canva 1-2 Years
Google Workspace 2-5 Years
Adobe Photoshop Less than 6 Months
E-commerce Support 2-5 Years
- Zoom 1-2 Years

Experience highlights

Customer Service Representative
Altius Inspiro · November/2025 – Present
Handled Harry & David account, provided gourmet gift support, resolved inquiries, and ensured customer satisfaction.
Customer Service Representative
24/7 IntouchCX · November/2024 – Present
Resolved beauty product inquiries for , managed orders, and delivered exceptional customer service.
Musician
Philippine Army · August/2017 – Present
Performed in state ceremonies as musician in Philippine Army Band, boosted troop morale, maintained strict military discipline.
Customer Service Representative
IQor Philippines · March/2015 – Present
Handled account, resolved e-commerce customer inquiries, processed orders, delivered exceptional support.
Front Desk Agent
Taal Vista Hotel · February/2014 – Present
Managed guest check-ins, delivered exceptional hospitality, resolved inquiries efficiently.
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