Skills
5-10 Years
Communication Skills
5-10 Years
- Customer Service
5-10 Years
Project Management Tools
2-5 Years
Email & calendar management
5-10 Years
Account Management; Customer Support > Sales Support > Lead Generation
2-5 Years
Chat Support > Social Media Management
2-5 Years
• Time Management
5-10 Years
Canva & Content Creation
2-5 Years
Google Workspace
2-5 Years
Customer Support > Claims Handling > Virtual Assistance
5-10 Years
*Administrative Support -
5-10 Years
Experience highlights
Outreach Specialist
Health Academy Inc.
·
January/2021
–
Present
Managed email correspondence and calendar scheduling. Conducted lead generation activities and assisted with social media management and client outreach campaigns. Maintained organized records.
Outreach Manager
Social May Media
·
January/2021
–
Present
Managed client outreach through Instagram, Facebook, and LinkedIn. Created social media content for multiple platforms. Maintained client engagement and supported brand visibility.
Customer Service Representative
The Results Companies
·
January/2017
–
Present
Provided professional customer support through inbound calls. Resolved customer concerns while maintaining high service standards. Built positive customer relationships through active listening.
Administrative Assistant
One63 Sdn. Bhd.
·
January/2014
–
Present
Coordinated event details and prepared event orders for restaurant operations. Managed POS system records. Assisted with recruitment and conducted outbound calls for promotions.
Administrative Assistant
Breadtalk Pte. Ltd.
·
January/2012
–
Present
Assisted customers with orders and inquiries. Achieved sales targets through suggestive selling. Operated POS systems, processed payments, and managed opening/closing procedures.
