Skills
Microsoft Office
5-10 Years
Order Processing
2-5 Years
salesforce
2-5 Years
Operation Support
5-10 Years
Customer Relation Management CRM
5-10 Years
Experience highlights
Data Management coordinator
Insight Direct Philippines
·
April/2022
–
/
The reporting line and workplace may change according to the needs of the company.
Matchback task (processing in assigning the lead to the new owner)
Rerouting (reassigning leads to the correct owner)
Collecting data (total leads, net new, reactivated, and active buyers)
Collecting manual leads to sync.
Collecting data on rejected leads.
Pull out reports based on the request (new, reactivated, and active buyer).
Sales Support Analyst
Outforce
·
November/2021
–
Present
• Prepare Weekly / Monthly / Seasonal Sales Reports (sell-in and sell-out reports / by brand / by State; rankings; trends)
• Prepare Seasonal Sales Business Plans (by State / by door)
• Update Launch and Activation Calendar (by brand / by retailer)
• Prepare Weekly Stock on Hand Reports (by sku / by door)
• Prepare and update Staffing Salary Trackers (by brand by State)
• Prepare Seasonal Strategy Booklets for Retailers Strategies
• Prepare Sales Reports for Brand Principal Market Visits (
Order Management
Canon Business Services
·
November/2019
–
Present
Responsibilities:
To provide expert customer service and order entry support to external customers. This includes but is not limited to maintaining back order reports, liaising with customers regarding discontinued items, providing ETA and short supply of items to key customers
To provide administration and service support in the end to end processing of all Indirect National Account Managers and Field Sales Account Managers
Skills:
Financial / Commercial
Effectively manage the end of life rep
Sr Support Representatives
Ingram Micro Philippines
·
March/2017
–
Present
Providing proactive and reactive quotation. (Hardware and Software)
Create quotation base on the request
Follow up proactive quotation (Thru phone or email)
Providing stocks status (If no stocks inform and provide lead time)
Confirm on the quotation and create PO.
• Acts as the identified contact person for account.
• Responsible for all transactions within his account base from start to completion
• Ability to process complex to advanced orders into system pursuant to individual order charac
Documentation/ Supply Chain
Maersk Line
·
January/2012
–
Present
Pricing surcharges (Ocean rates, In land and air)
Creates reports base on the performance of the team.
Generates data in SAP BI
Data translate into reports and dashboards.
Recommending process improvement, quality, accuracy and timeliness of captured data
Comparative reports monthly or yearly.
Discussion with counter parts regarding on the performance of the team.
Conducting root cause analysis for system issue.
Providing solution or recommendation.
Advance in Excel, ms word, outlook , power poi