Customer Support Specialist | Content Moderator | Recruitment Assistant

Verified

$6/hr

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Outline

Looking for Full-Time work (9 hours/day) at $6/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

I am a Customer Service, Technical Support, and Virtual Assistant Specialist with deep expertise in administrative support, appointment setting, lead generation, and recruitment coordination.

I excel at building client relationships, resolving concerns efficiently, and streamlining day-to-day operations. Adaptable and detail-oriented, I help businesses improve customer satisfaction and efficiency.

If you need a dependable, proactive professional for reliable customer support, scheduling, or administration, let’s connect to discuss how I can contribute to your success!

Skills & Experience

Skills

Customer Service Representative 5-10 Years

Chat support 2-5 Years

Content Creation > Social Media Content Creation Less than 6 Months

Content Moderation 2-5 Years

Compliance 2-5 Years

Appointment scheduling 1-2 Years

Assistant 1-2 Years

Customer service > Sales Representative > Customer Support 2-5 Years

Cold Calling Less than 6 Months

CRM & lead tracking 1-2 Years

Customer Support > Chat Support >Technical Support 2-5 Years

Calendar Management > Scheduling Less than 6 Months

Recruitment Support Less than 6 Months

Customer Support > Active Listening >ESL Tutoring> Chat Support>Email Support 2-5 Years

GoHighLevel (GHL) Less than 6 Months

Experience highlights

Virtual Assistant - Cold Calling

INTERNATION BALLET STARS · February/2026 – Present

Conducted outbound cold calls to ballet schools promoting upcoming productions. Followed up with prospects, gathered details, addressed inquiries, and presented offerings.

Virtual Assistant - Appointment Setter

NEXUS · January/2025 – Present

Managed appointment scheduling via chat and phone using GoHighLevel for calendar management, pipeline updates, and lead tracking. Followed up with prospects to minimize no-shows.

Content Moderator

TASKUC INC. · January/2021 – Present

Reviewed user-generated content across social media platforms, identifying inappropriate content while ensuring compliance with policies. Stayed updated with industry trends and social media policy changes.

Customer & Technical Support Specialist

CONCENTRIX PHILIPPINES · January/2018 – Present

Managed customer inquiries via email for purchases and refunds. Promoted to Technical Support/Chat Representative, providing technical assistance and guiding customers through product features.

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