Skills
Customer Service, Techinical Support, Typing Skill
5-10 Years
Experience highlights
Content Moderator
Concentrix
·
June/2021
–
Present
Moderate content posted in Meta Platforms, ensuring that all posts comply with company policy and standards, and making sure that platforms are safe for users.
Customer Service Representative
VXI Global Solutions
·
June/2016
–
Present
Handled inbound calls for customers with AT&T services. Assisted and provided resolutions for billing concerns, processed payments, and performed technical troubleshooting on TV service. Helped with account management and also provided general information regarding AT&T services.
Customer Service Representative
Teleperformance
·
June/2015
–
Present
Handled billing discrepancies, processed payments, and performed basic technical troubleshooting for customers with their BELL mobile service.
