Customer Support Specialist

Verified

$7/hr

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Outline

Looking for Part-Time work (6 hours/day) at $7/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

I offer customer service support via live chat and email, ensuring prompt and effective assistance. Also, I am proficient in using Canva and Capcut.

Skills & Experience

Skills

Customer Support 2-5 Years

Experience highlights

Email and Chat Support Specialist (Remote)

Fans Media · May/2022 – Present

1. Provided prompt support via email and live chat using HubSpot.
2. Verified accounts and approved new user applications to ensure compliance with internal policies.
3. Resolved customer issues efficiently and empathetically to maintain high satisfaction.
4. Created end-of-shift reports to enable smooth handovers and process transparency.

Corporate Planning and Governance - Governance Compliance Supervisor

Sr. Sto. Nino De Cebu Resources and Development Corp. · September/2019 – Present

1. Supervised the company’s compliance function through regular audits, business continuity reviews, and policy enforcement.
2. Initiated investigations into process gaps and implemented system improvements, streamlining workflows and reporting across divisions.
3. Supervised the compliance team’s daily operations and provided regular updates to the VP of Operations.

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