Customer Support Expert

Verified

$10/hr

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Outline

Looking for Full-Time work (8 hours/day) at $10/hour

Bachelor's Degree

English proficiency Native

Professional Summary

I have 9 years of customer support experience and building long lasting client relationship if one of my many strengths! I handle multi-channel support such as phones, chats, emails and ticketing systems/CRM's.
Let's connect and learn why I'm a perfect fit for your business!

Skills & Experience

Skills

Specializing in Customer Service 5-10 Years

Experience highlights

Customer Service Coordinater/Support Specialist

Premiere Book Group dba Bulkbooks · January/2025 – Present

Multi Channel Support: Phones, calls, emails, high ticket volume handling, publisher coordination and cross trained specialist for Premiere Collection which is another line of business for Premiere Book Group

Onboarding and Enablement Trainer

Realpage Inc. · March/2024 – Present

Onboarding new hire trainees and conducting product training for Realage Suite products.

Enablement and Implementations for property management clients through webinars and virtual trainings

Product Support Specialist

Realpage Inc. · January/2019 – Present

Realpage Suite Expert specializing in LeasingDesk Screening, Realpage Payments and Propertyware, Onesite Conventional and Affordable.

Customer Care Billing Specialist

Accenture Inc. · October/2017 – Present

Billing Specialist l Frontline Customer Care Support

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