Skills
Customer service
6 Months to 1 Year
Data Entry
1-2 Years
Chat support
6 Months to 1 Year
Administrative Support
1-2 Years
Document & File Management
1-2 Years
Experience highlights
Administrative Assistant
RDR Business Solution Inc
·
June/2025
–
Present
Managed contracts, agreements, and internal documents to improve workflow efficiency. Supported executive staff with scheduling, travel arrangements, and business document preparation. Optimized calendar management and maintained accurate records through data entry and database management. Coordinated client documentation and compliance requirements, and collaborated with Legal, Finance, Operations, and Sales teams. Supported visa applications and travel-related processes.
Front Desk Officer
El Puerto Hotels
·
September/2024
–
Present
Managed front desk operations including guest check-in and check-out. Handled incoming calls, emails, and in-person inquiries professionally. Coordinated reservations and room assignments, maintained accurate booking records using hotel management systems, processed billing transactions, and resolved customer concerns while multitasking during high-volume periods.