Content/SEO Writer/Editor, Technical/Customer Support, General Virtual Assistance

Verified

$9/hr

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Outline

Looking for Part-Time work (6 hours/day) at $9/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Need expert customer support, riveting articles that are algorithm friendly, or someone to help you with your day-to-day? Let me know!

Skills & Experience

Skills

Customer Support > Forum/Community Moderation 2-5 Years

Marketing > Content Creation > Article Writing 2-5 Years

Office and Administration > Transcription 2-5 Years

General Virtual Assistant 2-5 Years

Customer Support > Technical Support, Data Entry, Quality Control / Complaints Manager, Email Support, Chat Support 5-10 Years

Experience highlights

General VA | Social Media Manager | Community Manager | Content/SEO Writer

MTNS Agency · January/2023 – February/2024

- General VA ad-hoc tasks such as working on Excel sheets, research, and email organization
- Managing subs and communities on fora such as Reddit and
Skool; engage and interact with them, and moderate them to
ensure order
- Create posts and comments to promote various products on
said communities
- Handle my client's social media accounts to post content and answer queries on Facebook, LinkedIn, Reddit, etc.
- Craft posts and articles to keep community's interest and improve brand visibility

Content/Article/SEO Writer and Editor

Cookingchew.com · July/2021 – Present

- Repurpose old articles and rewrite them in an SEO and
algorithm-friendly format
- Research and write new articles based on parameters set by my client
- Proofread and edit articles written by others to ensure quality before publication

Customer Care Specialist

Inspiro (1800FLOWERS) · January/2021 – Present

~ Handles questions and queries about pricing, ordering, and general company information via email, chat, and inbound calls.
~ Upsells services and products whenever possible.
~ Handles vendor queries through CRM and email.

Customer Care / Sales Rep

Quantrics · September/2019 – Present

~ Handles questions and queries about pricing, ordering, and general company information via email and inbound calls.
~ Upsells services and products whenever possible.

Webmaster/Social Media Manager

Alfox Printing Services · January/2018 – Present

~ Handles questions and queries about pricing, ordering, and general company information through the most popular social media platforms such as Facebook, Instagram, and Twitter.
-Responsible for maintaining, updating, and developing the company website.

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