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Angelica M.

Virtual Administrative Assistant | Executive & Operations Support | Data Entry & Records Management

Verified
$15/hr

Outline

Looking for Full-Time work (8 hours/day) at $15/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Virtual Administrative Assistant with 12+ years of experience in administrative support, data entry, documentation, records management, email and calendar management, e-commerce, insurance claims coordination, customer service and client communication. Experienced in supporting U.S. clients, maintaining accurate databases and payment records, organizing documentation, conducting research, and preparing reports. Proficient in Google Workspace, Microsoft 365 (Microsoft Office), Basecamp, and remote communication and productivity platforms.

Skills & Experience

Skills

Virtual Administrative Assistant 2-5 Years
2-5 Years
Account Executive > Microsoft 365 5-10 Years
Team Management 5-10 Years
Medical Records Management 1-2 Years
~Data Entry 10+ Years
Basecamp 2-5 Years
Office & Administration > Data Entry > Microsoft > Document > Customer Service > Georgias > Shopify > Slack 2-5 Years
Accounting > Bookkeeping > QuickBooks 2-5 Years
Collections 2-5 Years
Customer service > Sales Representative > Customer Support 10+ Years
Google Workspace 5-10 Years
- Zoom 2-5 Years
Customer Support > Customer Service > Bookkeeping using QuickBooks > Canva Editing > Email Management 10+ Years
*Administrative Support - 10+ Years

Experience highlights

Virtual Administrative Assistant
RAMM Water and Mold Restoration · June/2024 – Present
Remote executive and administrative support using Google Workspace and Basecamp. Managed email, scopes of work, insurance carrier communications, job costs, and timesheet records. Coordinated weekly status meetings.
Executive Virtual Assistant
MCVO Talent Outsourcing Services · December/2022 – Present
Remote executive and administrative support using Google Workspace and Basecamp. Managed email, insurance follow-ups, and prepared homeowner invoices via QuickBooks. Coordinated weekly check-in meetings.
Virtual Administrative Assistant
Virtual Coworker Inc · June/2022 – Present
Remote administrative support including email and calendar management. Conducted product research, negotiated with suppliers, and created product listings for Amazon.
Collections Specialist
Vector Outsourcing Solutions Philippines Inc · September/2021 – Present
Updated medical records, verified patient eligibility and insurance coverage. Contacted health insurance providers to follow up on claim status and reprocessed denied claims.
Process Developer – Unit Manager
Genpact Services LLC Philippines · August/2019 – Present
Managed team activities, monitored progress against operational goals. Communicated updates, established team goals, and supported day-to-day operations.
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