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Kenneth Niño P.

CUSTOMER SERVICE EXPERT

Verified
$5/hr

Outline

Looking for Full-Time work (8 hours/day) at $5/hour

Postgraduate Degree

English proficiency Conversational

Professional Summary

Dedicated and hardworking professional with experience in
customer service, food service, hospitality, retail operations, and
technical support. Seeking a position where I can utilize my
communication, problem-solving, and organizational skills while
contributing to the success of the company. Eager to learn, adapt,
and grow professionally in a challenging and rewarding work
environment.

Skills & Experience

Skills

Communication Skills 5-10 Years
Sales and Marketing 2-5 Years
Monday.com 1-2 Years
Microsoft Office 365 2-5 Years
Data entry and documentation 2-5 Years
Customer Relationship Management 2-5 Years
Team Collaboration 5-10 Years
- Customer Service 5-10 Years
Cost Estimate > Microsoft Excel 2-5 Years
Event Coordination 1-2 Years
Customer Support > Chat Support >Technical Support 1-2 Years
• Time Management 5-10 Years
Customer Support > Active Listening >ESL Tutoring> Chat Support>Email Support>Empathy>Technical Skills>Problem Solving 2-5 Years

Experience highlights

Tier 1 Technical Support Representative
Teleperformance EDSA · January/2023 – /
Provide technical support and assistance to customers. Troubleshoot and resolve concerns timely. Maintain high customer service standards and document interactions accurately. Collaborate with internal teams.
Event Organizer
Teddy and Donna Catering Service · May/2022 – Present
Coordinated and assisted in event planning and execution. Managed event setup, logistics, and customer requirements. Ensured successful operations and client satisfaction.
Service Crew
Mang Inasal - Rosario, Cavite Branch · February/2022 – Present
Assisted customers with orders and dining needs. Maintained food quality, cleanliness, and service standards. Handled cash transactions and order processing.
Sales Assistant
Puregold Sumulong Branch · September/2021 – Present
Assisted customers with product inquiries and purchases. Organized merchandise displays and maintained inventory accuracy. Supported store operations and customer service activities.
Operations Supervisor
Mariposa Lodge · March/2021 – Present
Supervised daily lodge operations and staff activities. Assisted guests with accommodation concerns. Maintained customer satisfaction and service quality standards.
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