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IVIE R.

Chat, Phone & Email Support, General Virtual Assistant, Appointment Setter And Admin Assistant

Verified
$9/hr

Outline

Looking for Freelance work (8 hours/day) at $9/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

With over 8 years of experience, I am a dedicated and dependable individual who takes pride in delivering exceptional service to call center companies. I possess excellent communication skills and have successfully interacted with clients through phone calls, chats, and emails. I am well-versed in providing Live Chat support and I am always eager to adapt to new tools and technologies. While I thrive in a team environment, I am also capable of working independently. I am confident that my commitment to providing outstanding customer service will make me a valuable asset to your team.

Skills & Experience

Skills

Customer Support > Chat Support 1-2 Years
Customer Support > Email Support 6 Months to 1 Year
Customer Support > Phone Support > English Speaking 5-10 Years
Office and Administration > Administrative Support 2-5 Years
Office and Administration > Email Handling 1-2 Years

Experience highlights

Appointment Setter/ Virtual Assistant
Family First Life Insurance Agency · February/2021 – /
Sales Support/ Customer Service Representative
Sykes Inc · March/2018 – Present
Financial Support Representative/ Customer Service/
Convergys Phils. Inc · February/2015 – Present
Customer Service Representative
Qualfon Phils. Inc. · November/2009 – Present
Contact Details Are Private

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