Outline
Looking for Freelance work (8 hours/day) at $10/hour
Bachelor's Degree
English proficiency Fluent
Professional Summary
Skills & Experience
Skills
Experience highlights
• Following up on unpaid claims within standard billing cycle timeframe.
• Checking each insurance payment for accuracy and compliance with contract discount.
• Identifying and billing secondary or tertiary insurances.
• Reviewing patient bills for accuracy and completenes
• Researching and appealing denied claims.
• Updating billing software with rate changes.
• Checking eligibility and benefits verification for treatments
•Check what type of Internet a customer's home address can get.
•Order an Internet connection at the customer's address.
•Receive phone calls from customers inquiring about an Internet connection.
•Receive technical support phone calls assisting customers set up their modem/router/wifi.
•Audit customer list and ensure there are no missed payments.
• Setup recurring invoicing for customers and charge their credit cards.
•Liaise with other support teams as necessary to resolve customer requests or incidents.
•Ensure proper documentation , notification , escalation, tracking and follow-up of all incidents.
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