Skills
Email and Chat Support
2-5 Years
written and verbal communication
2-5 Years
Chat Support > Social Media Management
1-2 Years
Customer Support > Chat Support >Technical Support
1-2 Years
Customer service and client support
2-5 Years
Purchasing and Inventory Management
2-5 Years
Customer Support > Active Listening >ESL Tutoring> Chat Support>Email Support>Empathy>Technical Skills>Problem Solving
2-5 Years
Data entry and record management
2-5 Years
Time Management and Multitasking
2-5 Years
*Administrative Support -
2-5 Years
Experience highlights
Purchasing Officer/Customer Service/Chat Support
Australian-based company
·
September/2025
–
Present
Managed purchasing operations, processed customer orders, and provided customer service and chat support. Verified orders, coordinated purchases, tracked order status, maintained records, and addressed customer inquiries.
Purchasing Officer/Customer Service/Chat Support
Australian-based company (Remote)
·
September/2025
–
Present
Managed purchasing operations, processed customer orders, verified orders, coordinated purchases, tracked order status, and provided customer service and chat support.
Office Staff
Roz Laboratories
·
October/2024
–
Present
Managed purchasing operations, monitored inventory levels, handled customer inquiries via social media, assisted with HR tasks, and prepared product labels. Demonstrated flexibility and strong organizational skills.
Technical Support Engineer
CTC BPO
·
February/2024
–
Present
Provided technical support by troubleshooting issues, identifying solutions, and guiding users through procedures. Documented reported issues and ensured timely and effective resolution.
Outbound Calling
Final Expense
·
January/2024
–
Present
Conducted cold calling to introduce burial assistance services, explained benefits, addressed inquiries, and qualified interested customers for live transfers. Demonstrated strong communication and persuasion skills.
