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Bernardo M.

Maintenance Coordinator

Verified
$9/hr

Outline

Looking for Part-Time work (4 hours/day) at $9/hour

Bachelor's Degree

English proficiency Conversational

Professional Summary

Has 15 years of experience in the fields of Customer Service, Technical Support, Property Management, Retention/Sales and Service Delivery Management

Skills & Experience

Skills

Coaching 10+ Years
People management 10+ Years
Critical thinker 10+ Years

Experience highlights

Maintenance Lead Coordinator
Annapolis Property Services · November/2023 – /
Maintenance Lead Coordinator - assist tenants, owners and vendors in maintenance coordination through phone, text and email.
Assist in admin tasks to improve work efficiency i.e. updating the necessary information of a property to improve work efficiency.
Maintenance Supervisor
Abodea · June/2018 – Present
Handling 13 maintenance coordinators and subject
matter expert
Conducting quality evaluations and coaching every
week to improve performance
Monitoring service levels by managing the queue and
staffing on a day-to-day basis
Has exposure to property management tools like
Appfolio, Property Meld, Buildium, and CRM (Hubspot)
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