Skills
Coaching
10+ Years
People management
10+ Years
Critical thinker
10+ Years
Experience highlights
Maintenance Lead Coordinator
Annapolis Property Services
·
November/2023
–
/
Maintenance Lead Coordinator - assist tenants, owners and vendors in maintenance coordination through phone, text and email.
Assist in admin tasks to improve work efficiency i.e. updating the necessary information of a property to improve work efficiency.
Maintenance Supervisor
Abodea
·
June/2018
–
Present
Handling 13 maintenance coordinators and subject
matter expert
Conducting quality evaluations and coaching every
week to improve performance
Monitoring service levels by managing the queue and
staffing on a day-to-day basis
Has exposure to property management tools like
Appfolio, Property Meld, Buildium, and CRM (Hubspot)