Realtime analyst

Verified

$10/hr

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Outline

Looking for Full-Time work (8 hours/day) at $10/hour

High School Diploma

English proficiency Conversational

Professional Summary

Experienced BPO professional with 12 years of experience as a Real-Time Analyst and a background in Technical and Customer Support. Skilled in real-time monitoring, workforce coordination, operational problem-solving, and performance support. A reliable, adaptable, and results-oriented professional with strong communication and analytical skills, seeking opportunities to contribute to a dynamic organization.

Skills & Experience

Skills

Social Media & Content Creation 1-2 Years

Work Force Real Time Analyst 10+ Years

Real-Time Monitoring & Queue Management 10+ Years

Experience highlights

Workforce Management Realtime Analyst

Telus Digital · December/2013 – Present

Technical and Customer Support Representative

Harte Hanks · September/2011 – Present

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