Customer Service Representative

Verified

$5/hr

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Outline

Looking for Full-Time work (8 hours/day) at $5/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Hi, I am a hardworking and trustworthy professional with over 8 years of experience in customer service and technical support.

Skills & Experience

Skills

Technical support 5-10 Years

Chat & Email Support 5-10 Years

Voice and chat support (inbound/outbound) 5-10 Years

Experience highlights

Customer service associate 2

Concentrix · November/2017 – Present

At Concentrix, I helped customers of a telecommunications company with their service questions, billing concerns,and connection issues all through live chat. I balanced multiple conversations with patience and clarity, solved problems without scripts, and made sure every customer felt heard and supported. No escalations, just genuine help.

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