Skills
Empathy, Communication skills, Office and Administration > Attention to Detail
5-10 Years
Experience highlights
Customer Service Representative
verizon wireless
·
October/2024
–
Present
Customer Service Representative
T Mobile
·
May/2020
–
Present
inbound call resolution.
Billing tasks, troubleshooting, upselling,
Bar Supervisor
Royal Caribbean Cruise Lines
·
October/2010
–
Present
Resolving guest complaints abruptly.
Building bridge between guest and crew relationship.
Working on KPI evaluation for each crew